Player Safety
Gambling is entertainment. It should be enjoyable, affordable, and completely within your control. At 975, we've built responsible gaming tools directly into the platform — no phone calls, no waiting periods, no friction. Because protecting Filipino players isn't an obligation we grudgingly fulfil; it's something we actually care about.
In-Account Tools
Every tool below is available inside your 975 account settings — no support ticket required, no waiting, available any time of the day or night. Filipino players deserve control that works at the speed of their lives.
Our Approach
At 975, responsible gaming isn't a page you only see in the footer — it's embedded in the actual design of the platform. Here's the honest version of what we believe and how we operate.
Gambling is entertainment. Millions of Filipinos enjoy casino games, sports betting, bingo, and sabong as part of their leisure life — the same way people enjoy going to the cinema or watching the PBA. The vast majority of players at 975 play within their means, enjoy the experience, and leave when they've had enough. We want every session at 975 to be like that.
But we also know that for a small percentage of people, gambling can become something more than entertainment. It can become a habit that causes financial stress, affects relationships, and begins to interfere with daily life. The signs are recognisable — chasing losses, playing with money that was meant for essentials, borrowing to fund deposits, hiding gambling activity from family.
If any of that sounds familiar — not necessarily in full, but even in part — the responsible gaming tools in your 975 account are there for exactly that moment. Setting a deposit limit takes sixty seconds. Activating a cooling-off period is three taps. Self-exclusion can be done tonight, right now, in under a minute. No phone calls, no explanations required.
975 also trains its support team to recognise indicators of problematic play behaviour and to respond with care and direction to appropriate resources rather than simply processing a transaction. Player wellbeing is a genuine operational priority here, not just a regulatory checkbox.
Age Policy: The minimum age to play at 975 is 21 years old. This is the legally applicable minimum in the Philippines for casino-style gaming under the PAGCOR-regulated environment. We verify age at KYC stage before processing any withdrawal. Accounts found to belong to players under 21 are closed immediately.
How to Self-Exclude from 975
Go to https://975.lat and log in with your registered Philippine mobile number and password.
Tap the profile icon in the top corner and navigate to Account Settings > Responsible Gaming.
Choose "Self-Exclusion" and select your preferred duration — 6 months, 1 year, 2 years, or indefinite. Read the confirmation text carefully.
Enter your account password to confirm. Your self-exclusion will be processed and active within 24 hours. You will receive a confirmation SMS.
If you cannot log in or need urgent help, email [email protected] with the subject "Self-Exclusion Request" including your registered mobile number. Our team will action it immediately.
Problem Gambling Awareness
Problematic gambling doesn't usually start with a single dramatic moment — it develops gradually. Being honest with yourself about these patterns is the most important first step.
Do you find yourself spending more than you planned to, or depositing again after you've already lost your budget for the day?
Are you chasing losses — playing more in an attempt to recover money you've already lost?
Have you used money meant for rent, bills, groceries, or family needs to fund gambling?
Do you feel restless or irritable when you try to cut back or stop gambling?
Have you hidden your gambling activity or its financial impact from your family or close friends?
Have you borrowed money or sold something to fund gambling?
Do you think about gambling frequently when you're not playing — planning your next session, calculating potential wins?
If you answered "yes" to two or more of these questions, we strongly encourage you to use the responsible gaming tools in your 975 account. Start with a deposit limit or a cooling-off period — small steps can make a real difference.
Support & Resources
You don't need to be in a crisis to seek support. The organisations below exist specifically to help — not to judge. Reaching out is a sign of strength, not weakness.
Your first point of contact for any responsible gaming concern at 975. Our trained support team is available 24/7 via live chat in your account dashboard, or by email at [email protected]. We're here to help — not to pressure you to keep playing.
PAGCOR, the Philippine Amusement and Gaming Corporation, oversees responsible gaming standards for all licensed online gaming operators in the Philippines. The PAGCOR responsible gaming framework includes player protection guidelines and operator obligations that 975 adheres to. For information about PAGCOR's responsible gaming initiatives, visit the official PAGCOR website directly.
A fellowship of people who share their experience, strength, and hope with each other so they may solve their common problem with compulsive gambling. Meetings are available across Manila, Cebu, Davao, and other major cities. Participation is free and confidential. Seek contact information through Philippine community directories.
The National Center for Mental Health (NCMH) operates a 24/7 mental health crisis line for Filipinos experiencing distress, including issues related to problem gambling. Contact the NCMH via their published hotline numbers for immediate, confidential support. Phone numbers are available through official NCMH channels — we cannot list them as clickable links but encourage you to search for them directly.
Platform Commitments
975 will never send you marketing messages designed to pressure you to return after a losing session. No "come back and recover your losses" messaging. Ever.
If you self-exclude from 975, we will not attempt to contact you with re-engagement promotions during your exclusion period. The decision you made deserves to be respected.
The theoretical return-to-player (RTP) percentages for all slot and fixed-odds games on 975 are available within each game interface. You always know the edge you're playing against.
The 975 support team is trained to recognise signs of distress in player interactions and to respond with genuine care and direction to appropriate resources — not just to close the ticket.
If you're in a good place and enjoying 975 as entertainment — welcome back. If you want to check your settings, review your activity, or set a limit before your next session, your account dashboard is the right place to start. 21+ only.
See also: Terms & Conditions | Privacy Policy | About 975