975 Casino Privacy Policy

1. Who We Are

This Privacy Policy is issued by 975, operating the online gaming platform accessible at https://975.lat (the "Platform"). In the context of the Philippine Data Privacy Act of 2012 (RA 10173), 975 acts as the Personal Information Controller ("PIC") in respect of personal data collected from players and visitors to the Platform.

This policy applies to all personal data we hold about you as a registered player, a visitor to the Platform, or an applicant for a player account. It does not apply to third-party websites or services linked to or from the 975 platform.

2. Personal Data We Collect

975 collects and processes the following categories of personal data:

3. How We Collect Your Data

We collect personal data through the following means:

• Direct Provision: Information you actively provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a survey.
• Automated Collection: Technical and usage data collected automatically through cookies, server logs, and analytics tools when you access or use the 975 platform.
• Third-Party Providers: Identity verification data provided by KYC/AML service providers; payment confirmation data from GCash, Maya, and Philippine banking partners; fraud detection signals from security service providers.
• Regulatory Sources: Data received from PAGCOR or law enforcement authorities in connection with regulatory obligations or investigations.

4. How We Use Your Personal Data

975 uses your personal data for the following purposes:

4.1 Account Management

To create and maintain your 975 player account, verify your identity, process your deposits and withdrawals, manage your bonuses and VIP points, and communicate important account-related information to you.

4.2 Regulatory Compliance

To comply with obligations under the Philippine Data Privacy Act (RA 10173), Anti-Money Laundering Act (RA 9160 as amended), applicable PAGCOR regulations, and any other applicable Philippine law. This includes conducting KYC/AML checks, reporting suspicious transactions, and retaining records as required by law.

4.3 Platform Security

To detect, investigate, and prevent fraud, cheating, account takeover attempts, and other prohibited conduct on the 975 platform. Technical data and usage patterns are analysed to identify anomalies that may indicate security threats.

4.4 Responsible Gaming

To operate the responsible gaming tools in your 975 account (deposit limits, session time limits, self-exclusion), to monitor for indicators of potentially problematic gambling behaviour, and to intervene where appropriate in accordance with our responsible gaming obligations.

4.5 Platform Improvement

To analyse usage patterns, game performance, and player behaviour in aggregate (anonymised) form to improve the 975 platform, personalise the gaming experience, and develop new features relevant to Filipino players.

4.6 Customer Support

To investigate and respond to your enquiries, complaints, and support requests efficiently, and to maintain records of support interactions for quality assurance purposes.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 975 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfil the player account agreement — account creation, payment processing, game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine law — KYC/AML verification, regulatory reporting, data retention obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and aggregate analytics where our interests are not overridden by your fundamental rights.
• Consent: Where we rely on your consent (e.g., optional marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

975 does not sell your personal data. We share personal data only in the following circumstances:

• Payment Processors: GCash, Maya/PayMaya, BPI, BDO, Metrobank, InstaPay, PesoNet, GrabPay, and 7-Eleven CLiQQ receive the minimum personal data necessary to process your transactions.
• KYC/AML Providers: Licensed third-party identity verification and anti-money-laundering service providers process your identity and document data under data processing agreements with 975.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies where disclosure is required by law or regulation.
• Technology Providers: Cloud infrastructure, platform security, customer support, and analytics service providers who access personal data solely to provide their services to 975 under strict data processing agreements.
• Game Providers: Licensed game content providers (e.g., JILI) receive limited technical data (session tokens, wager values) necessary to run games — they do not receive your full identity or financial details.

7. Cookies & Tracking Technologies

The 975 platform uses cookies and similar technologies to operate certain platform functions and to collect technical and usage data. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the platform to function — session authentication, security tokens, load balancing. These cannot be disabled without breaking the platform.
• Functional Cookies: Remember your preferences (e.g., language settings, last game played) to personalise your experience.
• Analytics Cookies: Collect anonymised data about how players use the platform to help us improve it. Usage data is aggregated and does not identify individual players.
• Security Cookies: Support fraud detection and account security functions by identifying unusual patterns in platform interaction.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to use the 975 platform.

8. Data Retention

975 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and Identity Data: Retained for a minimum of 5 years from account closure, in accordance with Philippine anti-money-laundering record-keeping requirements.
• Financial and Transaction Data: Retained for a minimum of 5 years from the date of each transaction.
• KYC Documents: Retained for a minimum of 5 years from account closure or the completion of the last transaction, whichever is later.
• Support Interaction Records: Retained for 2 years from the date of the interaction.
• Technical and Usage Data: Retained for up to 12 months in identifiable form; may be retained longer in anonymised/aggregated form.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 975's data disposal procedures.

9. Data Security

975 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we hold. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between the player's device and 975 servers.
• Encryption of sensitive data at rest, including payment account details and identity document data.
• Access controls ensuring that only authorised personnel can access personal data, limited to what is required for their role.
• Two-factor authentication available for player accounts to prevent unauthorised access.
• Regular security assessments and penetration testing of the platform infrastructure.
• Data breach response procedures including NPC notification within 72 hours where a breach is likely to result in a risk to data subjects' rights.

While 975 takes reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 975 login credentials.

10. Your Data Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to personal data held by 975:

• Right to Be Informed: To be informed about how your data is collected and used — which this Privacy Policy fulfils.
• Right to Access: To request a copy of the personal data 975 holds about you, including the basis for processing and who it has been shared with.
• Right to Correction: To request correction of inaccurate or incomplete personal data held by 975.
• Right to Erasure / Blocking: To request deletion or blocking of your personal data where processing is no longer necessary, consent has been withdrawn, or processing is unlawful — subject to applicable retention obligations.
• Right to Object: To object to processing of your data on the basis of legitimate interests, including for direct marketing purposes.
• Right to Data Portability: To receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Damages: To claim compensation for any damage suffered as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data.
• Right to Complain: To lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, contact the 975 Data Protection Officer at [email protected] with the subject line "Data Privacy Request". We will respond within 15 business days of receipt.

11. Children's Privacy

The 975 platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a player is under 21 years of age, their account will be immediately suspended and their personal data will be deleted, subject to any mandatory legal retention obligations.

If you are a parent or guardian and believe that a minor has registered an account on the 975 platform, please contact us immediately at [email protected].

12. Third-Party Links

The 975 platform does not contain outbound links to third-party websites as a matter of design policy. If you navigate away from the 975 platform through your own means, any personal data you provide to third-party sites is governed by those sites' privacy policies, not by this Privacy Policy. 975 is not responsible for the privacy practices of any third-party site or service.

13. Changes to This Privacy Policy

975 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory guidance. Material changes will be communicated to registered players via in-platform notification or SMS to your registered Philippine mobile number.

The "Last Updated" date at the top of this page reflects when the current version took effect. We encourage you to review this Privacy Policy periodically. Continued use of the 975 platform after a revised policy is published constitutes your acknowledgment of the changes.

14. Contact & Data Protection Officer

If you have questions, concerns, or requests related to this Privacy Policy or the personal data 975 holds about you, please contact our Data Protection Officer:

• Email: [email protected] — Subject line: "Data Privacy Request"
• Live Chat: Available 24/7 inside your logged-in 975 account dashboard

We aim to acknowledge all data privacy requests within 2 business days and to provide a substantive response within 15 business days, in accordance with NPC guidelines.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.